Legal & Policies

Policy

Returns & Refunds

Last updated: June 2026

All Godspeed products are made on demand through Printful. Because each item is produced specifically for your order, we do not accept returns or exchanges for reasons of sizing, colour preference, or change of mind.

We will replace or refund if:

• Your item arrives damaged or defective
• There is a misprint or manufacturing error
• You received the wrong item

How to report an issue

Contact us within 30 days of receiving your order at godspeedthemvmnt@gmail.com with your order number and a photo of the issue. We will review and respond within 2 business days.

Refund method

Approved refunds are returned to your original payment method within 5–10 business days depending on your bank or card provider.

Non-refundable items

• Items returned without prior approval
• Items damaged due to customer misuse or improper care
• Digital products or app subscriptions once activated

Policy

Shipping

Last updated: June 2026

All orders are fulfilled by Printful and shipped directly to you from their production facilities. We do not hold inventory.

Production time

Each item is made to order. Production typically takes 2–5 business days before your order ships.

Shipping times (estimated)

• Canada — 5–10 business days
• United States — 5–10 business days
• International — 10–20 business days

Tracking

You will receive a tracking number by email once your order has shipped. Tracking updates may take 24–48 hours to appear after the label is created.

Customs & duties

International orders may be subject to customs fees or import duties charged by your country. These fees are the responsibility of the customer and are not included in your order total.

Lost or delayed shipments

If your order has not arrived within the estimated timeframe, contact us at godspeedthemvmnt@gmail.com and we will investigate with Printful on your behalf.

Policy

Privacy Policy

Last updated: June 2026

Godspeed The Movement ("we", "us", "our") is committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights.

What we collect

• Name and email address when you make a purchase
• Shipping address for order fulfillment
• Payment information — processed securely by Stripe, never stored by us
• App usage data if you use the Godspeed app (anonymous analytics only)

How we use your information

• To process and fulfill your order
• To send order confirmation and shipping updates
• To respond to customer service inquiries
• To improve our products and services

Third parties

We share your information only with the third parties necessary to fulfill your order:

• Stripe — payment processing (stripe.com/privacy)
• Printful — order production and fulfillment (printful.com/policies/privacy)

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

Data retention

We retain your information for as long as necessary to fulfill your order and comply with legal obligations. You may request deletion of your data at any time.

Your rights

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time

Contact

For any privacy-related requests or questions, contact us at godspeedthemvmnt@gmail.com.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of our site or products constitutes acceptance of the updated policy.